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POLICIES

Hotel Policies

 

We don't like rules as much as you do, but for the comfort of our guests, Snug Harbor Inn has the following policies in place.

Check-In

Check-in is guaranteed at 3PM.

Check-Out

Check-out is 11AM. Unfortunately, due to our small size, we are not able to honor late check-out requests.

Luggage Storage

Snug Harbor Inn is happy to hold onto your luggage prior to check-in and after check-out.

Stairs

Snug Harbor Inn is located on the second floor and up a small flight of stairs, we don’t have an elevator.

Payment Policy

Payment is required 30 days prior to arrival on standard reservations. If a reservation exceeds $1000, a 10% non-refundable deposit will be collected at the time of booking, payment of the remaining balance will be due 60 days before arrival.

 

Package reservations require payment in full at time of booking.

Cancellation Policy

Snug Harbor Inn offers a 5 day cancellation policy, less a $25 service fee on regular reservations. For those that exceed $1000, or include special events, a 30 day cancellation policy and a 10% non-refundable deposit is required.

 

Package reservations are non-cancelable, non-changeable and non-refundable.

No Smoking

Snug Harbor Inn is a smoke free property and enforces a strict non-smoking policy. If evidence of smoking is found in your room, we’ll collect a $200 cleaning fee. Smoking is strictly prohibited anywhere on the hotel premises.

Pre-Authorization Hold

Upon check-in, we require a $200 authorization hold on a credit card for any incidentals. Holds on credit cards will take 3 to 5 business days to clear depending on your bank. We discourage the use of debit cards, as these may take up to a month to clear authorization holds depending on your bank's policies.

Maximum Occupancy

Due to its small size, Snug Harbor Inn may only accommodate a maximum of 2 persons per room.

Re-Booking

As a guest at Snug Harbor Inn, you'll enjoy first priority to rebook your room, at the same time for the following year, anytime during your stay with us. Re-booking is based on days of the week. For example, if you are staying in our San Clemente room on Sunday, Monday and Tuesday - July 23rd, 24th and 25th, you enjoy first priority for re-booking the San Clemente Room for Sunday, Monday and Tuesday - July 24th, 25th and 26th of the following year.

 

The only exception to this policy is for reservations for July 4th and New Years Eve, which are guaranteed for the upcoming year based on date. If you wish to upgrade your room for your next visit, you may be added to the waiting list until guests in the desired room decide whether to re-book.

Pets

Snug Harbor Inn is not able to accomodate pets.

Front Desk Hours

Front Desk staff is available from 8AM through 9PM in-season, and 8AM through 7PM off-season. A night manager is available on site should you require assistance after hours.